Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
Patricia G., Silver Spring, Maryland“(Translated by Google) Good insurance, I don’t have any complaints, good service from Mrs. Verónica.
(Original)
Buen seguro no tengo ninguna queja buena atención de parte de la señora verónica.”- AFAnjah F., Silver Spring, Maryland
“I have been with Universal for about 8 months now and I will say it has been one of my best experiences relating to Auto insurance. Daniel Alvarez has been my agent since I called the company. His work ethic is top notch and always ready to answer questions all the time. He has helped me navigate what coverage will work for me and he does not mind spending hours on finding the best possible quote. I highly recommend him for anyone looking for an agent in universal. You will not regret his services 😊”
- Adriana O., Silver Spring, Maryland
“(Translated by Google) Veronica is an excellent person, she is very patient, very kind and professional in her work,
There are almost no people like her.. 😊 I am happy with her services 👍🏻👌🏻(Original)
Veronica es una excelente persona, tiene mucha paciencia, es muy amable y profesional en su trabajo,
Personas como ella casi no hay.. 😊 estoy feliz con sus servicios 👍🏻👌🏻” - Oscar A., Silver Spring, Maryland
“(Translated by Google) Thank you for the service and above all the assistance of Miss Verónica, very kind and helpful, I will certainly continue with her services and I hope you always have that good representative. I recommend them to you…good day….
(Original)
Gracias x el servicio y ante todo la asistencia de la señorita Verónica muy amable y servicial sin duda seguiré con sus servicios y ajála siempre tengan esa buena representante se las rrecomemiento …buen día ….” - RJrosa j., Silver Spring, Maryland
“(Translated by Google) Verónica Juarez, a very professional person, knows how to listen to the needs of the consumer, very good service, really a very good Insurance company.
(Original)
Verónica Juarez una persona muy profesional sabe escuchar las necesidades del consumidor, muy buena atención, realmente una muy buena Aseguranza” - Hilia L., Silver Spring, Maryland
“(Translated by Google) Excellent service from Universal Insurance Group, the person who helped me is called Miguel and he helped me step by step with what I needed, he resolved all my doubts that I had now I pay much less on my policy, I really recommend them.
(Original)
Excelente servicio de Universal insurance Group la persona q me atendiò se llama Miguel y me ayudó paso a paso en lo que necesitaba resolvió todas mis dudas q tenìa ahora pago mucho menos en mi poliza la verdad los recomiendo.” - Esvin C., Silver Spring, Maryland
“(Translated by Google) Without a doubt, I will stay with this very attentive and friendly agency, especially VERONICA’s help, who made the process of obtaining my insurance easier!!!
(Original)
Sin duda alguna me quedo con esta agencia muy atentos y amables en especial la ayuda de VERONICA que hizo mas facil el proceso para obtener mi seguro!!!” - Jessi C., Silver Spring, Maryland
“(Translated by Google) Very good customer service and their excellent workers treat you with kindness and patience and always look for the best for us….
Thank you Veronica(Original)
Muy buen servicio al cliente y sus trabajadores excelentes le tratan con amabilidad y paciencia y siempre buscan lo mejor para nosotros ….
Gracias Verónica” - Roberto P., Silver Spring, Maryland
“(Translated by Google) Miguel excellent agent thank you
(Original)
Miguel exelente agente gracias” - VSVictor S., Silver Spring, Maryland
“The Universal Insurance Group is the best! Excellent customer service throughout the whole process. Daniel Alvarez is very knowledgeable and offers you the best options before making a final decision. He has efficient communication skills, and he was able to clarify the many questions I had. Daniel will go the extra mile to find the best insurance that fits your needs, and he will make sure you are getting the most benefits of your selected insurance. When reaching out to UIG, their responses are prompt and very professional. I highly recommend UIG for your insurance needs.”
- Denia C., Silver Spring, Maryland
“(Translated by Google) Excellent service. I have insurance with them and they are very friendly and considerate. Served by Veronica 😉👍👍
(Original)
Excelente servicio. Tengo seguro con ellos y son demaciado amigables y considerados Atendida por Veronica 😉👍👍” - JCJulio C., Silver Spring, Maryland
“UIG is amazing! Daniel always takes his time to make sure that I get everything that I want and need in a policy. They are very professional and the greatest to work with! I’d recommend them to anyone!”
- Juan C., Silver Spring, Maryland
“As a younger driver, finding good car insurance that won’t cost a fortune is not very easy. I’m so thankful for Daniel for finding me the perfect policy. He was very knowledgeable and explained everything in detail with me. I was able to do everything in a few hours thanks to his attentiveness. Definitely would recommend for anything looking for any type of insurance. I’ll definitely be working with Universal Insurance Group in the future.”
- Tom B., Silver Spring, Maryland
“Daniel at Universal Insurance Group was phenomenal! He took the time to understand our needs, and got us the best price possible. Currently, my husband and I have separate auto insurance. He can’t even drive my car. Daniel was able to consolidate our insurance to one policy and now he can drive my vehicle. Not only that, but he also saved us $100/ month. Thanks, Daniel!”
- CNCristian N., Silver Spring, Maryland
