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Meet Our Staff

As our client, you will have a team of highly qualified professionals working for you to provide you with the best coverage for you, your family, or your business.  Building a long-lasting relationship with our clients is our number one priority.

Daniel Alvarez

Principal Agent

Daniel Alvarez is Universal Insurance Group’s (UIG) Founder and Principal Agent. Daniel has over 10 years of experience in the insurance industry. Throughout his career, Daniel has served in various roles within an insurance agency, from customer service and administrative functions, to pursuing his entrepreneurial passions of heading his own agency. Daniel consistently strives to serve his clients with the utmost respect, and to educate his clients to expand their insurance knowledge. He takes the time to ensure they fully understand their insurance coverages and how their insurance needs can be met by UIG’s products, services, and portfolio management.

Daniel supports his community by serving on the Board of Directors for Giving to Individuals and Families Through Service (GIFTS), a 501.3c Non-Profit whose mission is to “provide charitable relief and assistance to individuals and families in the Washington Metropolitan area and Latin American countries throughout the year and the during the holidays.”

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Veronica Juarez

Licensed Account Manager

Veronica has over 15 years of experience in the insurance industry. She is passionate about protecting her client’s assets and educating them on their coverage. Veronica is a subject matter expert in Property and Casualty, Business, Life, and all things insurance. Her client base has consistently received extraordinary support as Veronica goes above and beyond to ensure her clients receive the care and support they deserve. Veronica is a staple in the local community with her involvement and volunteer efforts through church. She also enjoys spending time with her family and giving back to the community.

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Miguel Ramos

Account Specialist

Originally from Honduras, Miguel is a Maryland resident of 3 years. Miguel’s career experience has helped him develop strong customer service skills with a passion for helping others while making an impact in the local community. Miguel’s passion for delivering quality support to customers, clients, and colleagues also plays into his passion for music and photography. When Miguel is not shooting as Portrait Professional Photographer, Miguel is spending time with friends and family. Miguel aims to continue growing within his role at Universal Insurance Group to evolve his insurance career.

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Crystela Rodriguez

Crystela is a product of the Washington Metropolitan area and has previously served in various high-traffic, client-facing positions in the medical field. Crystela’s previous experience in a high-traffic medical health support field has helped her transition to the insurance industry. Crystela’s extracurricular passions include: food, outdoor adventures such as hiking, traveling, and exercising. In 2019, Crystela welcomed her first child and has since enjoyed the pleasures of parenthood.