Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- RMRicardo M., Silver Spring, Maryland
“highly recommend Universal Group. They helped me with my entire process, and I didn’t have to worry about a thing. Everything was handled quickly and stress-free, and they kept me updated every step of the way.
A very special thanks to Saray for her professionalism, dedication, and constant support.” 
Margarita D., Silver Spring, Maryland“I had an excellent experience with Universal Insurance Group, especially with Saray! She was very professional, patient, and friendly. Saray took the time to explain every option clearly and helped me find the best coverage for my needs and budget. The whole process was fast, easy, and stress-free. I truly appreciate her dedication and great customer service. I highly recommend her and the entire team!”
- David, Silver Spring, Maryland
- CCCristhian C., Silver Spring, Maryland
“I am grateful for the way they treated me; they were very kind and helped me a lot.”
- EIEdwin I., Silver Spring, Maryland
- Ana L., Silver Spring, Maryland
“Saray is a better, she is clear and diligent.”
- AAAdriana A., Silver Spring, Maryland
“(Translated by Google) I recommend them 200%. I received excellent service from the staff when I was looking for my health insurance; they were very knowledgeable, understanding, and kind. And when I needed to use the insurance for a medical emergency, I had absolutely no problems, which is the most important thing.
(Original)
Los recomiendo al 200% , fue atendida muy bien por el personal al momento de buscar mi seguro médico, con bastante conocimiento en el tema y mucha compresión y amabilidad, y al momento de usar el seguro por una emergencia médica que tuve, no tuve ningún inconveniente que eso es lo más importante” - PixelMedia T., Silver Spring, Maryland
“I’m so grateful, they help me a lot”
- Ferneys C., Silver Spring, Maryland
“(Translated by Google) Saray Pacheco L. is the best! She’s always smiling, attentive, friendly, and always willing to help. She’s one of those people who makes you feel like a friend, not just a client. Her professionalism is top-notch. Thank you for your help.
(Original)
SARAY PACHECO L. Es la mejor! Siempre está sonriendo, es atenta, agradable y siempre está dispuesta ayudar. Es una de esas personas que te hacen sentir como un amigo y no solo como un cliente. Su profesionalismo es de un alto nivel, gracias por tú ayuda.” - IFIvan F., Silver Spring, Maryland
“(Translated by Google) I’m a client of Lili and Wendy. They’re both experts and excellent advisors. Whenever I’ve recommended them, I’ve been told they’re the best. And the same goes for Universal.
(Original)
Yo soy cliente d LILI y d WENDY
Ambas son expertas y excelentes asesoras
Siempre q las he recomendado me han dicho q son lo mejor. Y lo mismo d la empresa universal” - Alfonso S., Silver Spring, Maryland
- RBRos B., Silver Spring, Maryland
- Zenith G., Silver Spring, Maryland
“I want to express myself about this company, they help me so much. I recommend anytime ❤️⭐️⭐️⭐️⭐️⭐️❤️”
- SESandra E., Silver Spring, Maryland
“(Translated by Google) The staff is very friendly
(Original)
El personal muy amable” - Manfredy C., Silver Spring, Maryland
“(Translated by Google) Excellent service
(Original)
Excelente servicio”
